Our sites should be accessible and usable on a wide range of modern browsers and devices. Although it’s ok for our sites to look different in browsers that don’t support JavaScript, or have it disabled – core content must still be available.
Our sites should use future friendly techniques – using web standards appropriately – to ensure against our content breaking in new browsers and devices.
Supported browsers, OS and devices
We have two graded browser support levels. The site’s core content is accessible by browsers in both groups, but there may be visual and functional differences.
Support is based on the last six month’s usage of jisc.ac.uk – you may need to support other browsers, OS and devices based on your site’s usage.
We only consider supporting Microsoft’s Windows (desktop) supported browsers for security reasons.
Full support
All content is accessible, and the site is visually and functionally complete.
- Android 6+ with latest version of Chrome on Samsung Galaxy S7 and S6
- iOS 10+ with Safari
- Latest version of Chrome
- Latest version of Firefox
- Latest version of Microsoft Edge
- Safari 10
Partial support
All content is accessible, and all functionality is present, but there may be minor display issues.
- Microsoft Internet Explorer 11
- Safari 9
- iOS 9 with Safari
Unsupported browsers
Any browsers or devices not on this list are not explicitly tested or supported. Whilst we should aim to make our content available to all browsers and devices, we can’t always guarantee that everything will be completely accessible.
Testing
Testing should be performed using real devices, real devices using BrowserStack, iOS Simulator (for iOS devices) using either BrowserStack or locally, in that order of preference. On jisc.ac.uk we do not support devices that we cannot test on.
We support mobiles in portrait orientation only. We support tablets in both orientations. On desktop we support viewports from 320px up.
This document is reviewed every six months.
The last review was on 27 June 2017.