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Process to follow if creating or updating a new website or digital service

Overview

Our guidance is primarily designed to support the needs of service-mode websites. However some elements are applicable to other types of digital service.

Step one: If you’re looking to create a new website or make significant changes to an existing site, then please get in touch before you start.

Service-mode sites

  1. Contact us before starting / tendering the work
  2. Request a subdomain (see domain name policy)
  3. Complete your design / development work
    (following our guidance – referring to our foundation elements in particular)
  4. Request a digital service review
  5. Launch site

Key features

  • Lives on subdomain.jisc.ac.uk
  • Looks and behaves like a Jisc site

Why

It’s essential our members know when they’re using a Jisc service.

Having consistent user interfaces (and not expecting our members to learn new ones) provides them with a better experience.

Other types of service

Third-party tool

  1. Contact us before starting / tendering the work
  2. Follow our rules for third-party sites (see web governance policy)
  3. Set up your service (following guidance)
  4. Follow our written style guide

Key features

Try to get as close to our UI guidance as possible – within the confines of the tool.

See our full governance policy for details of how we work with third-party tools.

Why

Third-party tools are brilliant – but it can be disorienting for members when we send them there, or hard for them to realise it’s us if they land there themselves.

These rules are a pragmatic attempt to bring as much consistency as possible to these experiences.

Integrated on jisc.ac.uk

Once you’ve received your assessment:

  1. Contact the content team

Key features

Content or service is fully integrated onto jisc.ac.uk.

Why

By living here it is most visible to our users – it’s where they expect it.

The content will be managed and maintained.

Blog

  1. Request new blog (see blogging policy)
  2. A new blog will be created
  3. Follow Jisc written style guide

Key features

Blogs must be on the Jisc involve platform.

They are only for blogging, so should have no static pages other than an optional about page.

Blogs are for subject areas, projects or services only.

Read blogging policy in full.

Why

Jisc involve offers a central home for Jisc blogs, owned and managed by us.

This ensures archiving and security, even for old blogs.

It also ensures the correct Jisc branding is used.

Associate site

  1. Contact us before starting / tendering the work
  2. Create your site

Key features

Option for distinctly different design and user interface.

Branding requirements outlined by brand team.

See our full governance policy for details of associate sites.

Why

We recognise some Jisc sites have to distance themselves from Jisc, and with others we may not be the major partner.

Assets

Assets

Downloadable files and resources to help you apply our foundations